Privacy POLICY
Last Updated: October 29, 2026
Midx Traders (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy sets out how we collect, use, store, and protect personal and commercial data when you visit our website, engage with our wholesale services, or purchase plumbing, heating, and electrical supplies.
By accessing our website or conducting business with Midx Traders, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect and process the following categories of data:
Business & Contact Information: Company name, contact person name, corporate email address, business phone number, delivery/billing address, and VAT/company registration numbers.
Transaction & Account Details: Details regarding your product orders, quotes requested, invoicing records, payment history, and commercial agreements.
Website Usage & Technical Data: IP address, browser type, device information, and pages visited on our site collected via cookies and analytics tools to improve user experience and site security.
2. How We Use Your Information
We use the information we collect for the following commercial purposes:
To process, fulfill, and manage your orders for plumbing, heating, and electrical supplies.
To communicate regarding quotations, project specifications, delivery schedules, and invoicing.
To comply with legal, tax, and regulatory accounting requirements.
To improve our website functionality, product catalogs, and customer service offerings.
3. Lawful Basis for Processing (UK GDPR)
We process your personal and commercial data under the following lawful bases:
Performance of a Contract: Processing is necessary to fulfill orders, deliver supplies, and execute commercial contracts with you.
Legal Obligation: To comply with UK tax, financial reporting, and legal regulations.
Legitimate Interests: To manage our business operations, secure our IT infrastructure, and maintain commercial client relationships.
4. Data Sharing & Third Parties
We do not sell or rent your personal data. We may share necessary information with trusted third-party service providers strictly to operate our business, including:
Logistics & Delivery Partners: Couriers and freight forwarders responsible for delivering wholesale materials to your sites.
Payment Processors & Financial Institutions: For secure payment clearance and fraud prevention.
IT & Hosting Providers: Service providers (such as web hosting and cloud storage providers) that support our digital operations.
5. Data Security
We implement robust technical and organizational security measures—including encryption, secure hosting, and restricted access controls—to protect your business and personal data from unauthorized access, loss, or alteration.
6. Data Retention
We retain your transaction, billing, and account records for as long as necessary to fulfill the purposes outlined in this policy, comply with legal and tax obligations (typically 6 years for UK financial records), and resolve any commercial disputes.
7. Your Data Protection Rights
Under UK data protection laws, you have the right to:
Access the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request the erasure of your data where it is no longer necessary for the purposes collected.
Object to or restrict the processing of your data under certain circumstances.
To exercise any of these rights, please contact us using the details below.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The latest version will always be posted directly on our website with the updated revision date.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Company Name: Midx Traders
Address: 47 Hilary Gardens, Stanmore, England, HA7 2NH
Email: Info@midxtraders.co.uk
Phone: 074153-25633